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Suddham India: Building Smooth, Resilient & Sustainable Customs Clearance & Global Logistics

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Logistics, especially the freight forwarding segment in India, has undergone a profound shift, majorly driven by improved transport connectivity, digitization, and rapidly changing customer trends. Effectively streamlining the supply chain, economic development, and national as well as international trade, the industry is also witnessing significant impetus fueled by the government as well as the private sector. According to a recent analysis, during 2023-2028, the market is poised to grow at a CAGR of 12.57 percent. On a positive note, this transformative change has led to the influx of multiple service vendors vying for the success pie. But on the flip side, the proliferation has made it crucial yet challenging for consumers to choose the best, who are distinguished by their proven expertise, agility, consistency, service quality, and, most importantly, professionalism.

In addition, offering comprehensive logistic services further gives an added advantage to freight companies and customers alike. While it is relatively common to find separate vendors who excel at each of such qualities, Suddham India, a commendable Supply Chain Management Company based in Delhi, stands a cut above the rest by delivering the combined perks of all the aforementioned elements under a single roof. Living on the motto, ‘We manage what we measure’, the company has quickly evolved to become the prominent, reliable partner for all logistics and transportation needs of customers within just five years of its inception.

The ‘X’ Factor
Steered by Raj Kashyap, a serial entrepreneur and an industry expert, Suddham India provides a complete range of services, with a main emphasis on customs clearance and freight forwarding. Along with ocean and road freight, the firm is also one of the few IATA-approved companies that offer quality air cargo. The most notable part of all is that, as a member of the JC Trans, FFAI, FIATA, MSME, and CHA, the company and carefully selected air, ocean, and trucking carriers across five continents, which equips the company to efficiently offer cost-effective and timely solutions. “We play different roles in each and every part of logistics and transportation.

For instance, as a customs agent, we are like lawyers for the customers. We closely deal with the customs department and create direct access to our customers”, explains Raj Kashyap, Founder and Director of Suddham India. Staying current with the customs regulations, the company stands tall as the leading customs house agency that oversees warehousing and customs clearances in international and baggage segments around the clock. Its logistics and storage centers are situated in convenient locations with larger storage capacity at reduced costs.

As a Supply Chain Management Company, Suddham India specializes in providing end-to-end support, right from procurement to port-to-port or door-to-door delivery. The customers are also endowed with the flexibility to choose airport-to-airport, door-to-airport, and airport-to-door facilities. Its unaccompanied charter service and expert charters further serve as an added advantage in quick pickup and delivery, as the company utilizes the next flight out (NFO) model.

In terms of sea freight, the firm is considered the largest ocean freight service provider for full container load (FCL) and less-than-container load (LCL) shipments, handling in excess of 2.8 million TEU’s and more than two million cubic meters of LCL freight annually across all continents. Adding to that, the company is certified with ISO 9001:2015, which reflects its focus on the safety of its customers as well as shipments.

Foregrounding Value Addition
In the freight forwarding sector, it is extremely critical for a service provider to establish transparency and visibility to augment performance as well as to deepen a customer’s trust. Suddham India perceives the same and strives to induce transparency in each of its endeavors. Its inventory management facilities stand as a perfect example of the same by facilitating real-time visibility at every stage, be it managing stock levels or purchase order cycle time. According to Raj, the venture has also carved a niche in finding the perfect balance, or ‘sweet spot’ as the company considers it, between cost and service standards that other vendors often lack in the domain.

For instance, Suddham India’s conventional and break services aimed at oversized shipments are designed to offer tailored buyers’ and shippers’ consolidation in which multiple orders from different manufacturers are loaded into its FCL containers, which increases the load factors while reducing the cost. Through this service, customers can directly contact the shipping lines to book or monitor their order. “Basically, we help our customers focus solely on their core business, leaving all these hassles to us”, adds Raj Kashyap. Understanding the growing importance of integrating technology into logistics, the company leaves no stone unturned in investing in advanced breakthroughs, in turn underscoring its deep-rooted commitment to simplifying its customers’ supply chains.

Spearheadig a Difference
The excellence of Suddham India can also be attributed to its veteran workforce, who handle every service category skillfully while sharing the company’s values, goal-oriented vision, and the lean principles of adding value to a business. Banking on the philosophy of PPP - people, process, and perfection - the company. greatly appreciates them for their talent, knowledge, and deep-rooted commitment towards the craft and constantly looks for ways to boost their growth. Hence, the firm not only has fostered an employee-centric work environment but also continuously trains them to hone their core competencies and adopt a quality culture to strengthen its quality management system and to build strong and long-term relationships with customers and vendors.

Owing to its dedication and path-breaking endeavors, Suddham India has been successful in gaining the trust of multiple clients and partners in major countries, including the US and Australia. With operations hubs in Dubai and the Asian region and a global footprint across 28 countries, the company is in a speedy growth phase. “There is always scope for logistics and every company involved. There will always be ways in which one can foray into new areas and experiment”, opines Raj Kashyap. The company that kicked off the journey with customs clearance grew to include freight forwarding and eventually the IATA division.

“Currently, we are looking forward to expanding our sea freight and also incorporating a city in the next year”, shares Raj Kashyap. The company also envisions expanding its international footprint and technological adoption in the near future, thereby continuing to live up to its objective of providing world-class logistics service experience and creating sustainable growth for business as well as society.

Raj Kashyap, Founder & Director, Suddham India
A Versatile Professional, Raj Brings Demonstrated Corporate Experience And Business, Process, And People Management Acumen To Lead Initiatives At Suddham India. Besides An Mba In Finance, He Has Also Studied Supply Chain Management At Iit Delhi And Corporate Strategy, Business Strategy, And Design Thinking At Iim, Lucknow. Raj Started His Career At Starwood Hotels & Resorts Worldwide And Has Also Served Other Diverse Industries Like Telecom, Logistics, And Training & Skill Development. He Is A Licensed Customs House Agent With A ‘F’ Card And Has Also Incorporated A Restaurant Named Food Sol & Co. Like Shop India 91 And Mascot Solar Power.