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Professionalism & Integrity to Decide the Future of Housekeeping Industry

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Anamika SahuWith working hours covering up the personal time one has, the requirement for service providers who can help people with every bit of their personal task is on rise – whether it is online groceries, e-Commerce, online pharma, doctor booking apps and others. But one segment was ignored for quite a long time – housekeeping – which requires quite a tremendous amount of effort even on the part of aggregators to assemble various third party providers as per the need and time of the customers. But due to the unprofessional ways of labourers/workers, even these aggregators had tough time delivering customer satisfaction.

The game took a U-Turn when some of the new entrants to this industry understood that being unorganized is not good for their health, and unprofessional attitude will hit
the business in long run. Hence they concentrated on developing the skills, efficiencies and professionalism of the workers on one end, while using latest tools and technologies to provide the best rated services to their customers. Ranging from house cleaning and laundry to maintenance of buildings, the housekeeping industry is turning more professional with time. Several of these companies even conduct background and police verification of their employees to ensure utmost safety of their customers when these employees enter customers’ home.

Transparency and real-time status has become the talk of the town and hence these companies largely leverages technology to offer their customers the tools/platforms to track the progress on real-time and even simultaneously provide feedback for any discrepancies. Looking at the rising demand of such service segment in the market, few of the service providers have expanded their offerings beyond B2C and are providing unmatched professional housekeeping, maintenance and other related services to even real estate/developers, hospitals and hospitality industry.

It is all about time that we will see the demand for such services rising as people with shrinking ‘we time’ will look for alternatives to do their house chores and get more time to spend with their family. But yes, the industry has to still prove its worth and display professionalism of the highest integrity to be able to earn the trust of the customers. Understanding this, we at siliconindia bring to you ‘10 Most Promising Housekeeping Service Providers – 2017’ – a list that features some of the best service providers of the industry.

Do let us know what you think!