Quadrant Logistics: Offering Customized & Fully Integrated Supply Chain Solutions

Sachiien Kawale,Managing Director

Sachiien Kawale, Managing Director

With the rise of service-based businesses, aftermarket sales & support has become a critical path to success for many companies in consumer electronics, automotive and engineering sectors. For instance, when world’s leading manufacturer & marketer of home appliances started experiencing high volume of spare part requirement, it demanded for radical improvement in its spare management process. The priority was to render support for those spare parts, sufficiently maintain inventory to serve the products sold and distribute 6000 SKUs to 300+ dealers/service centres countrywide.

Jumped on the situation, Quadrant Logistics – a leading contract logistic service provider – implemented planned inventory management & business processes. It established state-of-the-art storage facility and efficient distribution & transportation management and performed screening (from picking to final packing) of spares. This not only reduced the cycle time, warehouse space requirement (40 percent), and claims & shipment errors, but also enhanced inventory accuracy (99.9 percent), order processing efficiency (TAT of 100 percent in 10 hours) and customer response & visibility, resulting in substantial benefit for the client.

“Efficient spare part supply chain holds the key to post-sale client satisfaction and a company’s ultimate brand recognition. And that’s where we come into the picture. We bring experience, technology, scale and operational best practices to help businesses gain the substantial value proposition mainly in areas of optimizing logistics costs, shortening the length of the order completion cycle and reducing the number of fixed assets,” avers Sachiien Kawale, Managing Director, Quadrant Logistics.

Smart Spare Logistic Service
This leading contract logistics (warehousing services – picking-up and packing) provider caters a range of aftermarket services (spine of any customer-oriented business), including spare part/return/reverse logistics and repair activity. On one hand, the company manages spare parts distribution from planning,
procurement and order fulfilment to last mile deliveries (dealer/client’s service centers), whereas on the other hand, it controls all return related processes, quality control, sorting, repackaging, and certified scrapping /recycling processes in the most effective way to maximize the value of goods returned for various reasons.

"Quadrant’s core understanding of aftermarket supply chain entitles businesses to reduce cost, lower their downtime, bring greater consistency and give them control over aftermarket division"

Alongside, in cases of glitches in parts/products, Quadrant oversees whether the returned goods are under warranty/post-warranty and can be reused/disposed-off on behalf of the customer or if after repair, the goods can either be returned to the stock or sent back to customers. Its core understanding in aftermarket supply chain entitles businesses to reduce cost, lower their downtime, bring greater consistency and give them control over aftermarket division.

Customer-Centric Approaches
Focused towards enhancing the performance of customer’s supply chain, this Pune-based firm extends its traditional core (integrated & customized supply chain solutions) into extra value added services such as supplier compliance, kitting, dekitting and light assembly, labelling, product rework & recycling, record keeping, product inspection & compliance, and certified disposal (back-end functions). Providing aforementioned value added services alongside the storage of the customer products not only saves money, but also removes layer of wastes in the supply chain, thereby enhancing the overall performance of customer’s supply chain.

The implementation of GST has created tremendous opportunities in contract logistics service space, wherein businesses are looking to reduce their total number of warehouses by consolidating them into larger warehouses in order to get the benefit of economies of scale. This in-turn gives immense opportunity for Quadrant Logistics that leverages its in-depth knowledge to render tailor-made warehousing solutions to fit any type of product, space, and capacity requirements. “Clients are no longer willing to tolerate yesterday’s one-size-fits-all service options, as each of them has their unique requirements & expectations. This is the biggest challenge for any logistics service providers, whereas efficiency, flexibility and scalability are the key expectations of end-users. We pioneered in providing, customised services, flexibility and quality,”
adds Sachiien.

Efficient & Secure Processes
For ensuring safety of goods, this customer-centric firm acts as 4 PL partner, offering single source transportation solution without any carrier constrain. As a 4 PL partner, Quadrant negotiates bids, as well as engages with multiple carriers (vetted carrier network with dedicated contracts) to serve clients as a single point of contact for product transportation, visibility, billing, customer service, and network management. The vast carrier network empowers the company to quickly scale-up/down whilst fulfilling the desired needs of clients. On the flip side, its warehouse management software records all the activities in the receipt, storage and orders in the warehouse (including the location of inventory), thereby creating the competitive advantage in efficiency, cycle time and order fulfilment.

The veteran organization which is a strategic arm of ASK Logistics, has thrived in the industry over the years and set the highest benchmark of service for its peers to follow. Since inception, the company has associated with clients like Philips, Bosch & Siemens (BSH), Crompton Greaves Consumer Electricals, Bajaj Electricals, Whirlpool, Godrej, IFB, MIRC Electronics (Onida), Dish TV, Idea Cellular, Hansgrohe, and many more. The company that has structured its business model on open, honest and genuine communication is soon going to expand its dedicated warehouse operations to other metros and Tier-II cities.

Meanwhile, Quadrant will also continue to focus on its core strength contract logistics and expand its services to e-Commerce segment. “Our highly customized, scalable, quality and client-centric solutions not only improve enterprises’ business results, but also make us a unique supply chain solutions company with the ability to integrate inventory management like no one else. This has been the key for our sustainable success,” concludes Sachiien.

Key Management
Sachiien Kawale, Managing Director
Sachiien is management graduate having 25 years of vast experience in supply chain and logistics industry.

Pune & Thane

Spare Part Logistics, 3PL Services, Inventory Management, In-Plant Logistics, e-Commerce, Custom Built Solutions and Contract Logistics Services.