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Digitise Your Operations & Empower Your Workforce to Stay Relevant

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Kushal NahataCo-Founder & CEOFarEyeHeadquartered in New Delhi, FarEye’s technology solutions transform the business operations of a company by empowering its field workforce through a powerful mobile platform. Its intuitive dashboard delivers real-time visibility to CXOs to better serve their customers, thus enabling them to improve its agility.

With Digitization empowering today’s customers, their preferences are changing and the innumerable options available are giving the enterprises a run to stay relevant in the battleground of enhancing the‘customer experience.’To meet these expectations enterprises are juggling to find new ways to deliver their service, better. This paradigm shift in how enterprises function is creating new ecosystem which challenge companies to alter their traditional business model boundaries and rethink their strategies for growth. CXOs are rethinking and aligning their growth strategies to stay relevant and ahead of the curve.

The importance of innovation in economic growth is hardly debatable any more, though the extent of its influence may be continuously under examination. Many innovative technologies and business models are being deployed by the enterprises, for segments of the population that are engaged with the global economy. As companies implement new-age operating models and practices, there are several challenges that have impact at both the organization-level and broader, ecosystem level. The workforce of the future will be increasingly mobile and people will not be bound by location due to greater use of technology to help people work smarter. Expectations of employees are shifting towards greater collaboration, on-demand access to information, and engaging work environments.

Logistics is a huge and unorganised market with occupying 8-10 percent of the GDP in developed markets and 12-13 percent in the developing markets. The need for visibility and intelligence existed for ages and today service providers along with the enterprises are working towards solving the problem.
Adding to the revolution, is the availability of low cost smartphone which acts as an aid to solve the existing problem. Today, industry needs a neutral layer which is integrated with all legs of transportation to provide real-time visibility, optimize and increase capacity utilization.

The transformation of the enterprises into truly ‘digital’ is only possible when they adopt a robust and customisable mobility partner


Logistics wings of enterprises across industries including Express, Supply Chain, Retail, Pathology and Financial Services must adopt ‘new-age technologies’ in order to stay relevant and ahead of the curve.

Expanding the Possibilities For Companies

Rapid developments in technologies such as logistics & supply chain robotics, artificial intelligence and other cognitive technologies, advanced machine learning algorithms, sensors, and augmented reality are expanding the possibilities of digital transformation. According to a recent report by Gartner, the demand for enterprise mobile apps is exceeding development capacity by almost five times! Now the biggest question that lies ahead of us is that whether the CIOs should adopt the route of outsourcing the new-age technologies or should they reinvent the wheel by solving the routine issues in-house. The debate has been ON for quite sometime now and supply & demand ratio suggests to quickly adapt to a solution that offers a breakthrough innovation that is scalable, flexible and future-oriented.

Emergence of New Supply Chain ecosystem

Organizations today need to understand and analyze the industry developments to stay relevant. For this, they need to choose the partners that have the ability to think up to 20x variations in the Industry and should be able to support them. New ecosystems are emerging, bringing together multiple players to create, scale, and serve markets in ways that are beyond the capacity of any single player or industry. Through their collective ability to learn, adapt, and, innovate together, these ecosystems have the potential to capture new value.

Many countries continue to invest in building world-class advanced manufacturing capabilities to be more globally competitive. For example, governments are providing regulations and incentives, and investing in infrastructure that foster advanced and sustainable manufacturing practices. Digitization creates disruption and requires companies to rethink the way they are designing their supply chain. At the same time, customer expectations are growing: recent online trends have led to growing service expectations to have complete visibility of their order. To be globally competitive, CIOs need to strategically think about how to address both the challenges and opportunities ahead of them.

To jump-start performance in the existing systems, CXOs must choose partners who have proven success stories across the industry verticals and geographies with their breakthrough innovation. The transformation of the enterprises into truly ‘digital’ is only possible when they adopt a robust and customisable mobility partner. The time to evolve is now!