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Road Transportation - Changing Times

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Utkarsh Jain, Director, NECC GroupHolding a BSC (Hons.) in Management Studies, University of Nottingham, Utkarsh is a IIM-Ahmedabad alumnus who took-on the role of Whole-Time Director of the NECC Group in 2013, and has played a significant role in the company's growth journey so far.

The financial year 2018-19 was a volatile year for the Road Transportation Sector. This was due to challenges faced with the adaptation to the new GST Rules and further in catering to the specific demands of the client's to help them in their compliance to the laws and changing business needs. The Road sector did a commendable work to position themselves to the new related changes.

Lining-up to the current needs, the industry was working on Operation Processes and System Development changes to meet the market requirement. Post GST, the Indian Manufacturing Business witnessed a change in Storage and transportation models. Major manufacturing sectors did re-positioning of their mother warehouses and re-modeled their transportation routes in order to make their operation more cost effective. To meet the competition, Road Transportation companies like ours have transformed their process to provide rapid connections between all important cities in India to enable efficiency and give wings to the clients' growth and market reach. These steps have helped companies shape the business and the experience of the market.
The main focus for leading companies of road transport sector is to create substantial value for their customers and broader economy. That kind of value creations and focus has helped organizations to expand and become reputed names when it comes to Road Transport.

The industry is also trying to improve efficiency by undergoing digital transformation and automation. Now, the focus is on providing clients with accurate tracking and delivery status. The new challenge of E-Way Bill related updation & management is handled efficiently with modern digital & IT solution, which companies had foreseen and updated in time. A few organized companies looking at the current requirement have gone through the digital transformation to stay competitive. It helps to be committed to help customers go through the processes, which is necessary for business and GST E-Way Bill procedure requirement.

Due to traditional history & superior knowledge of Indian requirements, and the ability to work with focus on local & regional requirement, the Rail & Air Cargo sector has done good


To optimize the service level, the frequency of services in all major routes has been increased. The Road Transportation sector is an important feature for growth of Indian economy, and this is because of the reach it provides compared to the more incumbent Rail & Air Cargo sector in India. Due to traditional history & superior knowledge of Indian requirements, and the ability to work with focus on local & regional requirement, this sector has done good. It has also equipped itself to facilitate cost efficient and fast services. Every location has its own unique feature, characters and requirement, which road transport companies understand well and are able to give competitive services as per client requirement.

However, there are still lots of real challenges, which the Road Transportation sector needs to address. To improve efficiency, there is a need of updated automation in cargo handling. The infrastructure and staff caliber development in general are matters, which have to be improved for future point of view.

To sum-up, in today's world, there is no traditional way of doing business. In the Road Transportation sector, the future belongs to fully automated, digital and much efficient ways and processes to meet client needs and provide prompt and safe services at lower operating cost.