Digitalization An Opportunity To Accelerate Growth In Post Pandemic Times

A seasoned IT Professional having 34 years of experience with focused approach on Digitalization, IoT, Low-Cost Automation, Industry 4.0, RPA Cloud migration and analytics to bring in operational excellence, turn around & value addition to the business.

We all are passing through a tuff time which no one on the earth anticipated. The pandemic has thrown all of us out gear. Everyone suffered a major setback.

In the post pandemic situation every industry is trying to come back to normalcy and make up for the lost time and fulfill the demand of their customers. Just like the saying goes every coin has two sides, similarly the pandemic should be viewed in a similar way. The pandemic has forced us to think in a different way and how we can bring back the economy to normalcy.

A well laid down digitalization policy backed up by top management support will help to accelerate the pace of organi zations' digitalization efforts

Every industry while exploring the ways and means to jump back, have found that digitalization as one of the ways to speed up manufacturing and related process to bring in excellence in what ever way they are performing.

It is rightly said that amount of digitalization that was not done in last twenty years was done just in last one & half years.

The industries are continuously working towards fine tuning their business models to make them highly resilient and reduce the impact of such unforeseen disruptions in the future. Companies have had to scale remote work and accelerate digitalization rapidly. In fact, a recent report highlights that in the manufacturing sector about 89percent companies have adopted cloud computing in pursuit of digitalization. This pace will further speedup soon and the industry will see greater adoption of various automated technologies to enhance factory operations

The decision to move to cloud also helps to expedite the digitalization efforts, which were earlier constrained by the maintenance, scalability and availability limitations of the on-premises IT set up.

A well laid down digital strategy both in the near and long term will go in a long way to make the industry grow.

A holistic approach to digitalization should have a focus on achieving agility and innovation through complete digitalization to bring in increased efficiency across core business functions.

A well laid down digitalization policy backed up by top management support will help to accelerate the pace of organizations'digitalization efforts. Also, specific digital initiatives and innovations will help to improve manufacturing productivity and operational efficiencies across departments like shopfloor, finance, or HR.

The important steps that should be followed in any digitalization process/ project are
•Management commitment and support are especially important.
•The IT team and business owners should become partner in Organisations' digital journey.
•It should be top to down approach.
•Planning and process driven approach will go a long way in the journey.
•Set specific and measurable targets for the growth.
•Regular reviews and a PDCA approach are also important.

The benefits of digitalisation are many. But it's important to keep in mind as to what is that is to be achieved. Following are some of the pointers for the same.
•The transformation of a/any processes should usher an end-to-end digital experience for employees.The digitalized platforms should be simplified and streamlined.
•Improved user interface
•Improved quality and Reduced turnaround time
•Improved employee experience
•Eliminate the burden of day-to-day administration to an exceptionally considerable extent.
•At an organizational level,the technology enablement initiatives should bring in significant productivity,cost effectiveness and quality improvements.
•Approx. ... percent reduction in manual interventions.( percent reductions to be achieved should be pre decided)
•Digitalisation should lead to increased employee satisfaction.
•percent Improvement in Service Levels.
•Involvement of all employees in the digitalisation process will lead to improved customer satisfaction.
•Digitalisation of various processes should lead to paperless office thereby reduction in various administrative expenses.

Other pointers:
•Once digitalisation is completed and the relevant access to users is given for integrated, accurate, and relevant data then the decision making process should become quicker for all stakeholders, thereby increasing transparency & strengthening trust.
•Post digitalization one can expect cost saving to exceptionally considerable extent.
•After digitalisation of various processes, the internal team should be able to focus on strategic and value adding activities, while ensuring employee satisfaction as well.
•Digitalization should help the internal teams to gain confidence of the Business leadership as an agile partner who can deliver whatever is required as per the business scenario.
•Every department should be able to undergo continuous improvement and become agile to meet business needs
•An organization that adopts today's digital technologies will enable decision makers to have access to all the information they need all the time, from anywhere, and from any device they choose.
•The digital revolution is powered by technology the internet, mobile technology, computer processing, artificial intelligence, machine learning, nanotechnology, robotics, and information processors are all tools that we can use to perform tasks in many ways.
•Perpetually innovating, adapting, and improving solutions and solving more problems create a digitally transformed business.

To conclude, it can be said that technology and the digital revolution can disrupt conventional models and bring benefits to the average person in many ways.

The scope for digitalization is limitless.It should be a continuous process and followed as a way of life.